Terminal C, Gate 37. Chicago O'Hare.
"Flight 285 to Seattle has been delayed. New departure time 10:45 PM."
Olivia sighed, tucking her laptop into her bag. Another 2 hours in airport purgatory after what was already the most humiliating day of her professional life.
She found an empty charging station and plugged in her phone, watching as 3 new LinkedIn notifications appeared. More executives praising her latest article on strategic career positioning.
The irony wasn't lost on her. Her content was reaching thousands, yet just hours ago, she'd stood in a corporate boardroom delivering the worst presentation of her career.
A CEO had invited Olivia to pitch her ‘Executive Trajectory’ coaching program to his leadership team. Her slides were perfect. Her research was impeccable. She'd memorized industry statistics and tailored her methodology to their specific challenges.
Yet, 15 minutes in, she could feel them slipping away. Checking phones, exchanging glances. By the end, their polite smiles and "we'll be in touch" might as well have been a formal rejection letter.
As Olivia waited for her delayed flight, she replayed the presentation in her head, trying to pinpoint what went wrong. Her phone buzzed with a text from Michael, the contact who'd recommended her.
"Sorry about today. Feedback was your material was impressive but didn't quite connect. Team felt like you were teaching from a textbook rather than experience. Called you a 'business book come to life.' Harsh, but thought you'd want to know."
Olivia stared at the message, her cheeks burning. Four years building her methodology, and they'd dismissed her as a human business book. She ordered a glass of wine from the airport bar, opened her presentation, and forced herself to look at it through new eyes.
The realization hit her somewhere between slides 12 and 13 - there wasn't a single story in her entire pitch. No moments of real life. No instances of personal failure or triumph. Nothing that showed she'd actually lived what she taught.
She'd been so focused on proving her expertise that she'd completely removed herself from her own presentation.
On impulse, Olivia opened a new document and wrote down 3 specific moments from her own career.
The time she'd been passed over for promotion despite outperforming her peers, the day she realized her boss was taking credit for her ideas, and the board meeting where she'd finally found the courage to speak up against a popular but flawed direction the company was considering.
When her flight finally boarded at midnight, Olivia had completely rebuilt her presentation. She called Michael the next morning and asked for a second chance… a request almost never granted in the corporate world. Something in her voice must have convinced him, because 2 weeks later, she found herself back in that same boardroom.
This time, she started differently.
"Before I show you any methodology or framework, I want to share what happened when I was sitting exactly where your Senior Director of Operations is sitting now."
She told the story of being in that middle seat at the executive table ... not quite leadership, not quite staff ... and how she'd developed her positioning framework after watching her ideas get implemented only when presented by others.
As she spoke, she saw the Operations Director lean forward, her expression changing from polite interest to intense recognition.
Olivia shared no more expertise than in her first presentation, but this time, she wrapped that expertise in human experience.
The result? A six-month contract to implement her ‘Executive Trajectory’ coaching program with their leadership team.
The difference wasn't in what she knew … it was in how she connected that knowledge to the lived experiences of the people across the table.
Over the next year, Olivia studied, implemented, and refined her approach to bridging the gap between expertise and emotions through strategic vulnerability, and I’ve created a blueprint to help you do the same.
My 5-Part Emotional Connection Framework
The Emotional Connection Framework is a systematic approach I designed after studying high-ticket coaches who struggled with the same pattern: lots of pitches, yet low enrollment.
This 5-part framework transforms how you communicate your expertise in your pitches by strategically integrating personal experience with professional knowledge … without oversharing:
Part 1: Experience First
Begin with a relevant personal story that demonstrates you've faced the same challenges as your audience before sharing any methodology or framework.
Part 2: Emotional Bridge
Connect each pillar of your coaching program to a specific emotional reality your clients experience, creating memory hooks that data alone can't achieve.
Part 3: Strategic Revelation
Reveal professional challenges you've overcome in a way that positions you as someone who's navigated the path they're looking to travel.
Part 4: Recognition Moments
Relate stories specifically designed to make leads think "that's exactly what I'm experiencing" rather than just "that's great information."
Part 5: Reciprocal Sharing
Invite reciprocal sharing with the professional vulnerability, creating dialogues… rather than monologues.
This framework makes your expertise more accessible by leveraging emotional connection. When implemented correctly, it’ll transform how leads experience your pitches.
You’ll start talking TO them… instead of AT them.
Your Turn: The Emotional Connection Audit
Review your last 3 sales calls. How much time did you spend establishing your expertise compared to sharing relevant personal experiences?
Identify your "credibility shield." What credentials, data points, or testimonials do you hide behind instead of sharing your own story?
Map your expertise to experience. For each pillar of your coaching program, identify a specific personal moment that taught you this lesson.
Find your "recognition moments." What specific stories make potential clients say "that's exactly what I'm going through" rather than just "oh…ok"?
Practice strategic vulnerability. Share one meaningful professional struggle on your next sales call, without immediately jumping to the solution.
The bridge between sales calls and enrollments isn't more data… it's the courage to show you've walked the path before them, complete with the stumbles and wrong turns… the very ones they get to avoid by enrolling in your program.
When your ideal clients see themselves in your pitches, they stop evaluating your program’s technical details and start imagining their transformation through it.
Today’s Mega-Prompt: "Sales Call Emotional Connection Blueprint"
Your expertise is impressive…but it’s costing you deals. Today, you'll fix the emotional disconnection making your prospects say "I need to think about it."
This mega-prompt helps paid members shift from data-driven pitches to strategic vulnerability that immediately creates urgency to buy.
Paid members get exclusive access to a prompt that:
✔ walks through a step-by-step audit of your most recent sales calls to reveal hidden emotional disconnections
✔ suggests precise script adjustments showing exactly where and how to insert personal stories
✔ helps you design follow-up questions that turn stiff monologues into authentic dialogues